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Journal of Business and Management Sciences. 2022, 10(4), 180-191
DOI: 10.12691/JBMS-10-4-2
Original Research

Employees Motivation and Health Workers Performance in Public Hospitals in Kenya

Joyce Mosinya Nyaboga1, and Stephen Makau Muathe1

1School of Business, Kenyatta University, Nairobi, Kenya

Pub. Date: September 02, 2022

Cite this paper

Joyce Mosinya Nyaboga and Stephen Makau Muathe. Employees Motivation and Health Workers Performance in Public Hospitals in Kenya. Journal of Business and Management Sciences. 2022; 10(4):180-191. doi: 10.12691/JBMS-10-4-2

Abstract

Performance management in health sector is critical for access and quality health service delivery. Even though performance has been considered in public owned hospitals in Kenya, the health sector has continued to experience low productivity and missed targets. The health systems strengthening pillars identifies employees¡¯ motivation as a critical factor in performance management. This study examined employees¡¯ motivation on performance of health care workers in public owned hospitals in Siaya County. The study objectives were; to explore the influence of remuneration systems on performance of health workers, to find out the relationship between work environment and performance of health workers, to assess the influence job recognition on performance of health care workers and to investigate the influence of career development on performance of health workers in public owned hospitals in Siaya County. Three theories were applied namely, Maslow hierarchy of needs, two factor and equity. Descriptive research design was used, and census method was applied in selecting the study participants. One hundred and fifty-nine participants were selected. Primary and secondary data collection methods were applied. Data collected was tabulated, coded and analyzed descriptively through frequency, mean and standard deviation; and regression model. The results indicated that coefficient of adjusted R2 was 0.832. This implies that pay, job recognition, career advancement, and workplace environment accounted for 83.2% of changes in the performance of healthcare personnel. The results also showed a strong correlation between health care professionals' performance and employees¡¯ motivation. The study concluded that employees¡¯ motivation affects the performance of health care workers in public owned hospitals. The study recommends that Siaya county government should work together with salaries and remuneration commission to make sure that the health care workers are fairly compensated and promoted in accordance with their academic accomplishments. Also, ministry of health through national and county government should consider ways to create a safe, healthy working environment and increase incentives for continuing medical

Keywords

health workers, COVID-19, performance, employees, motivation, public hospital

Copyright

Creative CommonsThis work is licensed under a Creative Commons Attribution 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

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