Saul Ronald Jacob Saleky, Lee Cheng Wen, Otto Randa Payangan, Jusni and Maat Pono. Identification of Customer Loyalty Determinants in Service Industry.
. 2018; 6(4):171-178. doi: 10.12691/JBMS-6-4-5
customer loyalty, satisfaction, commitment, trust, satisfaction, brand equity, service quality, perceived price, customer perceived value
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