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Volume 6, Issue 4

Absenteeism Related to Family Events and Its Impact on the Productivity of the Company: Case of the ACHCAR Industry in the Republic of Mali
Original Research
This study highlights the benefit to implement tangible ways to reduce the absence rate of employees. The recommendations should be used as guideline for Malian firms. The quantitative and qualitative methods, primary data collected by questionnaires and interviews are used. Secondary data are gotten from articles, journals and online resources. The research framework was analyzed using multiple regression model. Hypothesis test is adopted to accept or reject the hypothesis formulated in this research. Excel software have been used to perform the t-test for individual significance and F-test for general significance, the measures of p-value, correlation coefficient, coefficient of determination. The research findings confirmed that: to reduce the absence rate of employees is a tangible ways to obtain a good productivity level. The results suggest that absenteeism has overall significant impact on productivity. Absenteeism has a positive impact on productivity is valid hypothesis. This study makes several contributions to research and theory of absenteeism and labor productivity. A greater understanding of absenteeism and labor productivity provided further investigation of the relationship between absenteeism and productivity. This model can be used by other firms to implement ways to reduce the absence rate of their employees. Through the use of this model, firm can quickly identify areas requiring urgent improvement. Malian firms need telework, teamwork, polyvalence for flexible job rotation when it is possible. The theoretical model developed in this study is applicable in practice.
Journal of Business and Management Sciences. 2018, 6(4), 187-191. DOI: 10.12691/jbms-6-4-7
Pub. Date: December 03, 2018
8048 Views1669 Downloads
Engaging Appropriate Human Capital for Operational Efficiency in Mitigating Petroleum Shortages in the Nigerian Deregulated Downstream Supply Industry
Original Research
The continual shortages of petroleum products in Nigeria cripples business activities, resulting to underdevelopment of the economy. The purpose of this multiple case study was to identify the strategic role of human capital in mitigating petroleum shortages in the petroleum supply chain and to sustain business development in Nigeria. The sample for the study included 10 senior leaders from two private-sector Nigerian downstream petroleum supply companies located in the Niger Delta region, who had successfully implemented strategies for petroleum supply. The resource based view theory served as the conceptual framework for the study. Data collection included semistructured face-to-face interviews and review of operational and policy documents from the supply companies. Data were transcribed, analyzed, and validated through member checking and triangulation. The findings indicate that petroleum leaders should be involved in engaging competent personnel, skill and unskilled, roll out programs for training and development, and remunerate employees judiciously. Findings may be used by petroleum business leaders and investors to create effective and efficient human resource management strategies in the supply chain, leading to product availability, sustainability, poverty reduction, and economic development.
Journal of Business and Management Sciences. 2018, 6(4), 179-186. DOI: 10.12691/jbms-6-4-6
Pub. Date: November 19, 2018
7841 Views2405 Downloads
Identification of Customer Loyalty Determinants in Service Industry
Review Article
In the context of an increasingly competitive industry, customer loyalty is seen as a key factor in winning company. Forming a loyal customer is an important thing for company management. This article is a literature review of the factors that are the determinants of customer loyalty in the service industry. Through this article, the authors attempt to identify the various factors that are determinants of customer market share and to develop a sustainable competitive advantage. Customer’s loyalty is one key to the success in the service industry.
Journal of Business and Management Sciences. 2018, 6(4), 171-178. DOI: 10.12691/jbms-6-4-5
Pub. Date: November 19, 2018
7495 Views1880 Downloads1 Likes
Technological Innovation and Performance of Informal Dairy Enterprises in Kenya: A Product Diversification Perspective
Original Research
Technological innovation is a key driver of product diversification and change in the dairy industry. However, evidence suggests that in Kenya and Africa at large, small and medium enterprises’ adoption of technology is slow, with most of them operating at low levels of technology and efficiency. The effect of technological change in both the small formal and informal businesses has suggested low performance according to previous studies. This paper presents empirical evidence on the extent to which level of technological innovation in relation to product diversification influences performance of Small Scale Milk Vendors (SSMVs) in Kiambu County, Kenya. The empirical results indicated that level of technological innovation in the form of machinery and equipment was positively associated with performance of informal dairy enterprises. Based on the findings, the paper discusses the strategy, policy as well as the research implications for the informal dairy sector in Kenya.
Journal of Business and Management Sciences. 2018, 6(4), 163-170. DOI: 10.12691/jbms-6-4-4
Pub. Date: November 05, 2018
7897 Views2057 Downloads
Readiness of Government Organizations for Cloud-Computing Age: An Empirical Evidence from Jordan
Original Research
The aim of this study is examining the readiness of the Jordanian government sector to adopt cloud-computing. The study empirically applied the TOE research framework that enables targeting IT managers and IT specialists in several Jordanian organization, where 132 respondents distributed on three sub-groups were targeted. The obtained data were analyzed using Partial Least Square because of the small sample size. The result indicated that top management support, organization capability and government policy reflect the organizational readiness of government organizations to adopt cloud-computing. The multigroup analysis results revealed that Although the size of organizations varies, they have similar drivers of cloud-computing adoption. The IT-related experience has significant negative effect on intention of adoption while cloud knowledge insignificant. The study demonstrated the importance of the pre-adoption step that decision-makers should be aware of organization readiness before taking the decision of adoption, otherwise the organization will fall in cloud-computing trap. The study yielded some practical evidence, for instance, government organizational readiness will help in adopting cloud-computing appropriately to uptake its advantages; IT skills and robust IT infrastructures are both essential pillars for government organization readiness; top management support positively influences the organizational readiness and this an evidence for responsibility of top managers about success of adoption new technology; supportive government policy is substantial issue to strength government organization readiness and persuade government agencies’ managers approve transforming process from old IT model into cloud-computing and allocate essential resources.
Journal of Business and Management Sciences. 2018, 6(4), 152-162. DOI: 10.12691/jbms-6-4-3
Pub. Date: September 19, 2018
12700 Views2880 Downloads1 Likes
Education and Training of Small-Scale Entrepreneurs: A Tool for Poverty Reduction in the Nkoranza South Municipality, Ghana
Original Research
Educating and training of small-scale entrepreneurs has been identified as key determinants in the establishment, growth, and survival of businesses which ultimately reduce poverty levels. In spite of the relationship that exists between education and training and poverty reduction among small-scale entrepreneurs, very little empirical examination has been done. This informed the current study to examine how educating and training of small-scale entrepreneurs by the Business Advisory Centre (BAC), a promotional institution, contribute to poverty reduction in the Nkoranza South Municipality (NSM). The study employed descriptive and evaluative designs. All the small-scale entrepreneurs who were registered with the BAC were included in the study. The systematic and purposive sampling methods were used to draw 278 small-scale entrepreneurs and three members of staff of the BAC. Questionnaires, interviews guide and focus group discussion guide were principally used to collect data from the respondents. The results from the study showed that the Business Advisory Centre (BAC), with its education and training programmes in the municipality has, to a large extent helped reduce the poverty levels among entrepreneurs. This was observed in increased outputs, incomes and levels of savings among the respondents. The study recommends to the BAC to increase the coverage and intensifies its education and training within the municipality.
Journal of Business and Management Sciences. 2018, 6(4), 143-151. DOI: 10.12691/jbms-6-4-2
Pub. Date: September 17, 2018
10277 Views1588 Downloads
Integrating Knowledge from Network: How Explorative/Exploitative Innovations are Balanced
Original Research
Despite consensus on the importance of balancing explorative and exploitative innovations, how organizations achieve so is unclear. This research argues that knowledge integration is the fundamental capability while organizations’ networks put their oar in the process. In order to validate our inference, this research holds preliminary interviews on an innovative triangular cooperation then further generate a computer simulation analysis.
Journal of Business and Management Sciences. 2018, 6(4), 137-142. DOI: 10.12691/jbms-6-4-1
Pub. Date: August 15, 2018
9206 Views1474 Downloads