Volume 7, Issue 3

How Digitalization and IoT Can Improve the Operations of Panama Canal
Original Research
The objective of this study was to review and investigate how data information systems are used to control operations and influence management decisions at the Panama Canal. It takes the view that the Panama Canal combines basic technology and complex systems to keep canal operations running safely and efficiently, and growing; ultimately keeping the Global economy in motion and profitable. From this perspective, it shows how ports around the world may look to the Panama Canal for solutions they can incorporate to remain relevant and competitive. This paper also discusses how the Panama Canal Authority utilizes legacy systems along with a wide variety of technology systems and equipment to collect data, and translate it into useful information that is used in planning and running day-to-day operations.
Journal of Business and Management Sciences. 2019, 7(3), 140-146. DOI: 10.12691/jbms-7-3-5
Pub. Date: November 05, 2019
7184 Views993 Downloads1 Likes
Organizational Personality as a Moderating Variable of the Relationship between Organizational DNA and Innovative Performance
Original Research
This paper attempts to highlight the influence of types of organizational personality as a moderating variable of the relationship between organizational DNA and innovative performance.
Journal of Business and Management Sciences. 2019, 7(3), 131-139. DOI: 10.12691/jbms-7-3-4
Pub. Date: October 25, 2019
7822 Views946 Downloads
Career Readiness and Employment Expectations: Interdisciplinary Freshman Experience
Original Research
The growing concern about employment outcomes adds to existing pressures on students to make career decisions early in the college experience. This study was designed to investigate the alignment of student career readiness obtained through quality programming targeting student success learning outcomes as designed by student affairs practitioners at Texas public institutions to those employers surveyed by The Hart Association for the American Association of College and Universities. This study revealed that there is an alignment between student affairs learning outcomes and employer’s expectations for career readiness. The results of this study show a need for common terminology across constituent groups making the student more comfortable in using their co-curricular activities as transferable skills during the interview process. An ideal co-curricular experience that will merge the development of such common langue is an innovative First Year Experience Course as presented in this article.
Journal of Business and Management Sciences. 2019, 7(3), 121-130. DOI: 10.12691/jbms-7-3-3
Pub. Date: October 20, 2019
6866 Views1106 Downloads2 Likes
Blockchain Technology Helps the Development of Meteorological Informatization
Original Research
With the impact of the Internet, the application of information technology promotes the continuous change and development of meteorological field. Based on the intrinsic motivation of the development and change of meteorological field, the impetus of blockchain technology to meteorological informatization is discussed in this paper. Firstly, the application status and development opportunities of information technology in meteorological field are analyzed. Then, the new requirements of meteorological information business development driven by information technology are presented. Finally, the paper deals with the role of blockchain technology in promoting the modernization of meteorological information and points out that the combination of blockchain technology with artificial intelligence and big data will further develop and improve meteorological information technology in many aspects.
Journal of Business and Management Sciences. 2019, 7(3), 112-120. DOI: 10.12691/jbms-7-3-2
Pub. Date: September 05, 2019
6202 Views2062 Downloads4 Likes
Perceived Service Quality, Trust, Customer Satisfaction and Customer Loyalty in the Banking Sector of Bukavu (East of DR Congo)
Original Research
This research studies customer loyalty in the banking sector in a very unstable region of East Democratic Republic of Congo by underlining the mediating role of customer satisfaction. It examines the relationship between perceived service quality, trust, customer satisfaction and customer loyalty in the banking sector of Bukavu by adopting quantitative cross-sectional research design and using self-administered questionnaires. Convenience sampling helps in collecting data from a sample of 225 respondents. Correlation and hierarchical regression help to test the research hypotheses. Customers perceive a relatively high quality of services they enjoy, their level of trust is relatively high and they are slightly satisfied. Consequently, they are moderately loyal to their respective banks. There are positive and significant relationships between the different couples of variables studied. There is 49.1% of variance explained in customer loyalty. Customer satisfaction positively and fully mediates perceived service quality and customer loyalty relationship and partially mediates trust and customer loyalty. Regular talks between banks and their customers should be privileged; customer satisfaction and loyalty should regularly be assessed and ethical values integrated.
Journal of Business and Management Sciences. 2019, 7(3), 100-111. DOI: 10.12691/jbms-7-3-1
Pub. Date: August 16, 2019
8768 Views1510 Downloads1 Likes