Volume 8, Issue 3

The Congruency between Motivation and Job Satisfaction in the Context of an Organizational Environment
Original Research
The professional competence of employees within an organization plays a major role in overall performance. Job satisfaction and motivation are critical conditions for the effective application of skills and knowledge. The degree of job satisfaction, as well as motivation, can have a substantial impact on the behavior of an individual. There might be a correlation between higher levels of dedication or stimulation with higher performance. It is indeed a challenge for any organization to increase job satisfaction through motivation. This study investigates the conceptual outlook relating the two important issues in strategic human resources management, i.e. motivation and job satisfaction. The helix application has been used for conducting surveys. The results of the study show that the importance of intrinsic motivation is particularly significant in a relationship between job satisfaction and motivation.
Journal of Business and Management Sciences. 2020, 8(3), 89-96. DOI: 10.12691/jbms-8-3-3
Pub. Date: December 01, 2020
5551 Views106 Downloads
Customer’s Behavior on Intention to Purchase on Online Shopping in Vietnam
Original Research
In recent years, Vietnam business developed very fast e-commerce transactions to provide new business method attracting customer come to online shopping. E-commerce supply convenience services to customer through many effective transactions, its support customer gain many benefit such as: reduce time shopping, easy choose interesting product with suit price and so on. With the aim to developed e-commerce and increase customer buy products from online shopping, e-commerce is becoming more important for business to perform business strategies. The purpose of this study is to identify some key factor impacting customer purchase intention of e-commerce in B2C context in Vietnam. This study proposed three main factors are: Service quality, information quality and interface design quality to predict customer’s purchase intention. Questionnaires were distributed to customers, sellers who already bought and sell products through online shopping. The findings confirm that service quality, information quality and interface design quality has positive affects to purchase intention. Beside that, this study finds that the website design quality is a more important than information quality and system quality in determining customers' purchase intention. According to the findings of this study, Vietnam online businesses should focus more on the e-commerce website interface design to improve customer purchase intention.
Journal of Business and Management Sciences. 2020, 8(3), 85-88. DOI: 10.12691/jbms-8-3-2
Pub. Date: November 16, 2020
3351 Views214 Downloads
Innovative Activities of a Logistics Company in the Global Value Chain
Original Research
Business model innovation brings new value and revenue to enterprises. For industries with competitive advantages, strengthening the value chain is an important matter. This study explores the workings of the logistics service providers in the bicycle industry in Taiwan who provide an innovative and integrated value chain to customers with new value propositions to create a win-win situation. The study found that logistics company understand the needs and problems of customers. They integrate upstream and downstream customers in the value chain and provide processing services for bicycle manufacturers. The logistics company play an extended machining service provider of upstream suppliers. The innovative business model shortens the lead time of key components from suppliers to bicycle manufacturers. Innovation has changed the old value chain model and has improved the service capabilities of the logistics company.
Journal of Business and Management Sciences. 2020, 8(3), 77-84. DOI: 10.12691/jbms-8-3-1
Pub. Date: June 19, 2020
3696 Views898 Downloads