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Volume 9, Issue 4

Taiwanese People’s Decision to Vaccinate against COVID-19: The Impact of Information Source on Vaccination Decisions
Original Research
The success of the vaccination program depends on the coverage rate of the group. However, vaccination decision-making is a complex and dynamic issue that is affected by various factors. In addition to personal knowledge and attitudes about viruses and vaccines, it is also affected by the social environment, such as how the media describe the pandemic changes and the effectiveness of vaccines in news. The main purpose of this study is as follows. (1) To evaluate the decision-making of people in Taiwan to receive the COVID-19 vaccine and its influencing factors when a vaccine is available during the Level 3 alert period. (2) To understand whether the type of public access to COVID-19 information is related to the COVID-19 vaccine decision. This is a cross-sectional study. The study period is from June 30 to July 30, 2021, which is the Level 3 alert period in Taiwan. The subjects of the study are over 18 years old and live in Taiwan. Eventually 1,108 participants were included in the analysis. Chi-square, odds ratio, and binary logistic regression were used for the analysis. Overall, 88.62% of the participants expressed their willingness to receive the vaccine. The results of the study found that the willingness of vaccination has nothing to do with socio-demographic factors. The factors related to the willingness of vaccination are the degree of chronic disease, whether there is currently a vaccination insurance or anti-pandemic insurance, and attitudes and beliefs about COVID-19. For every 1-point increase in the Attitudes and Belief Scale scores, the odds of being willing to be vaccinated increase by 1.7 times. In addition, the type of information source is also related to the vaccination willingness, especially from official information, including the “Press Conference of the Department of Disease Control”, “Ministry of Health and Welfare website, Facebook or LINE”, “President’s Facebook or LINE”, “The Facebook or LINE of the heads of counties and cities.” After controlling the attitudes and beliefs about COVID-19, the degree of chronic disease and the availability of related insurance, participants who came into contact with the CDC press conference were 1.539 times more likely to be willing to be vaccinated than other participants, and those who came into contact with the Facebook or LINE of the heads of counties and cities were 2.401 times more likely than other participants.
Journal of Business and Management Sciences. 2021, 9(4), 205-214. DOI: 10.12691/jbms-9-4-6
Pub. Date: December 07, 2021
3755 Views7 Downloads
Customer Satisfaction on the Impact of I.C.T Based Products on Rural Banks: A Case Study of Anyinam-Rural Bank Limited in Ghana
Case Study
This research sought to assess customer satisfaction on the impact of Information and Communication Technology on Ghanaian rural banks. The extreme contest in the Ghanaian banking area has forced speedy changes due to high-tech innovations, improved awareness, and demands from customers. Nevertheless, some customers have shown their disappointment on unfortunate incidents such as; breakdown in-network, rampant breakdowns of Automated Teller Machine, to mention a few. Thus, the question one may ask is "how do I.C.T. based products contribute to the customer's satisfaction?" In response to the question, 300 questionnaires were given to the Anyinam rural Bank's retail customers randomly selected from one branch. Thus, I.C.T. based products chosen were A.T.M., Branch network, and Short Message Service Alerts. A Likert scale-typed survey was adopted with answers varying from strongly disagree, disagree, neutral, agree, and strongly agree. Also, Microsoft Excel was adopted to analyze the responses and outcomes showed that most of the respondents approve that I.C.T. based products contributed to their satisfaction. Henceforth, in conclusion, customers are satisfied with A.T.M. and SMS Alerts. However, they still use the branch network at least once a month due to limited A.T.M. withdrawal per day 3,000 GHC. Besides, the A.T.M.s cannot make inter-account transfers. The study recommended that Anyinam Rural Bank improve upon the performance of their A.T.M.s to increase customer satisfaction.
Journal of Business and Management Sciences. 2021, 9(4), 192-204. DOI: 10.12691/jbms-9-4-5
Pub. Date: December 03, 2021
3141 Views2 Downloads
Exploring the Maturity of Open Governments in Various Countries: An Approach of Machine Learning
Original Research
In recent years, open data movements have launched around the world. Open data have a wide range of participation and applications in daily activities, business areas, and government policies. Many countries believe that organizations or individuals accessing data on the data platform can develop new insights and innovations to enhance the lives of citizens. The concept of an open government (OG) is born with this context. Many countries publicize the public sector's data for citizens to download and create new applications. However, the government's open data platform may even lead to problems in lawsuits due to the inconsistency or damage in the data. Therefore, how to examine the maturity of an open government is a strong desire or demand of all countries. This study tries to define the maturity of an open government from an ICT (Information and Communication Technology) and open data development perspective. By collecting with different country’s IDI (ICT Development Index) and GODI (Global Open Data Index) from 2015 to 2016, the maturity of an open government is classified into three categories with machine learning approach. Discussion on cluster members changed in national regions between 2015 and 2016, and suggestions of how to increase the maturity of OG or prevent a decline in maturity in countries are presented.
Journal of Business and Management Sciences. 2021, 9(4), 181-191. DOI: 10.12691/jbms-9-4-4
Pub. Date: December 01, 2021
2498 Views1 Downloads
Accomplishing Organisational Turnaround through a Repositioning Strategy in a Manufacturing Context in Kenya
Original Research
The study investigated how a repositioning strategy can be applied to achieve the goals of a turnaround strategy. Thus, the study sought to establish the effect of a repositioning strategy on performance of large manufacturing firms based in Kenya that adopted a turnaround strategy. The study responded to calls to address existing gaps in the literature on both theoretical and conceptual scopes as well as the bias in extant research focusing on customer perspective in the operationalization of a repositioning strategy. The study drew from the RBV and the strategic choice theories and operationalized the repositioning construct into three indicators. The study was done as a descriptive survey of 107 large manufacturing firms in Kenya with data being obtained from functional level managers. The study found that the repositioning strategy was practiced by the firms within a range of moderate to very high extent. Network relationship and internal process control dimensions of the strategy were found to have a significant positive statistical effect on performance of the sampled firms. The findings provide evidence of complementarity between the RBV and strategic choice theories and raise implications for strategic management practice based on anchorage of strategic thinking orientation among firms.
Journal of Business and Management Sciences. 2021, 9(4), 165-180. DOI: 10.12691/jbms-9-4-3
Pub. Date: November 26, 2021
2272 Views4 Downloads
The Influence of Environmental Awareness on Intent to Use Electric Scooters: Perspectives Based on the Theory of Planned Behavior
Original Research
Consumers’ concerns about the protection of the environment affect their consumption. People in Asian countries generally choose two-wheels scooters for commuting, because they are relatively inexpensive and convenient. Although electric scooters have entered the market with an emphasis on environmental responsibility, their market penetration is still low, and there has been little research on this topic. This study attempts to explore university students’ intent to use electric scooters by using the theory of planned behavior and supplemented with environmental awareness variable in Taiwan. Overall, 500 questionnaires were collected and analyzed using the structure equation model. The results show that environmental awareness has a significant effect on students' attitudes, subjective norms, and perceived behavioral control. Attitude is the strongest predictor of the intent to use electric scooters. The results provide guidance for companies and policy makers to refine further strategy on the marketing of electric scooters.
Journal of Business and Management Sciences. 2021, 9(4), 156-164. DOI: 10.12691/jbms-9-4-2
Pub. Date: November 19, 2021
2425 Views9 Downloads
Application of Corporate Social Responsibility -- Taking Chinese Listed Companies in the COVID-19 as an Example
Original Research
During the period of COVID-19, many enterprises were supported by the consumers because they carried out corporate social responsibility behavior. However, is corporate social responsibility a panacea for business strategy? This study focuses on a sample of Chinese listed companies from 2019 to 2020 to explore the relationships among corporate social responsibility, financial constraints, and financial performance. In addition, we discuss five factors affecting financial constraints. We also analyze the types of enterprises that can improve their financial performance by implementing corporate social responsibility keeping in mind the factors that lead to a high degree of financial constraint. The results indicate that: 1. The degree of financial constraints has a negative and significant impact on financial performance; 2. There is a reverse relationship between the degree of financial constraints and the effectiveness of corporate social responsibility measures; 3. Enterprises with high financial constraints (due to lower financial slack and revenue growth rates) can significantly improve their financial performance through the implementation of effective corporate social responsibility programs. 4. Enterprises with high financial constraints, caused by financial slack and revenue growth rate, can significantly improve their financial performance by implementing corporate social responsibility programs.
Journal of Business and Management Sciences. 2021, 9(4), 145-155. DOI: 10.12691/jbms-9-4-1
Pub. Date: October 28, 2021
2206 Views3 Downloads